IMPACT Speakers

Carol Greenwood

2024 Impact Speaker Carol Greenwood


VP, Operations & Partnerships, TIAO – Tourism Industry Association of Ontario

With 25 years of leadership and management experience in the hospitality sectors, Carol epitomizes the power of rapport and relationship building. Carol has represented Accor, Vintage Inns & Mississauga Tourism, in addition to her consulting firm, G.A.P Solutions. Carol has assembled teams, opened hotels, provided training for sales professionals, and management training for leaders in the hotel network. Carol has conducted business audits and rebuilt teams through hiring, coaching & success focused development. In her recent work within the tourism industry, Carol has built critical key relationships to allow for a stronger collaboration to support TIAO’s advocacy message.

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Destination Greater Victoria is honoured to be based on the traditional territory of the Lekwungen-speaking peoples of the Songhees Nation and the Esquimalt Nation, whose historical relationships with the land continue to this day.